Administrative procedures have the reputation of being lengthy, time-consuming and costly. Electronic collaboration between Public administrations can make these procedures quicker, simpler and cheaper for all parties concerned, in particular when transactions need to be done cross-border and/or cross-sector.
The Interoperability Solutions for European Public Administrations (ISA) program of the European Commission facilitates such transactions through more than 40 Actions organized into five categories:
- Reusable generic tools
- Common services
- Common frameworks
- Assessment of Information and Communication Technology (ICT) implications of EU legislation
- Accompanying measures (such as communication activities for the program, or its monitoring and evaluation)
and four clusters:
Common frameworks – Action 1.3 – Accessing Member State information resources at European level.