I received my formal education in psychology and experimental design (statistics) at the University of Waterloo (BA) and the University of Toronto (MA). My graduate studies were supported by the prestigious 1967 National Science and Engineering Scholarship awarded by the Natural Sciences and Engineering Research Council (NSERC) of Canada.
In June 2017, I retired from the position of Vice President, Clinical Services, at Youthdale Treatment Centres, where I continued to consult to the leadership team until April 2019.
With my deep understanding of the design, delivery, and evaluation of mental health services and systems, I look forward to supporting leaders who are focusing on accelerating positive growth or closing critical gaps in their organizations.
Enhancing Services & Increasing Revenues
- Achieving Exemplary Standing for Youthdale’s children and youth mental health services with Accreditation Canada
- Securing additional $7.4M in annualized transfer payments from Ontario government, including
- $1.4M from the Ministry of Children, Community and Social Services to enhance mobile crisis services and provide intensive support and supervision for youth justice clients
- $6.0M from the Ministry of Health and Long Term Care for psychiatric compensation and enhanced inpatient and day treatment services for transitional-age youth
- Generating an average $1.8M annually in per diem revenue for residential service (up to 24 mental health treatment beds), including $620K annually for especially high-risk, complex needs children and youth from outside Ontario
- Exceptional capacity for active listening and learning, communicating and teaching
- Inspiring high-functioning teams that are transdisciplinary, interdepartmental, and genuinely collaborative
Engaging & Partnering
- Engaging leading service providers, provincial and territorial governments, and other key stakeholders in decision-making that is direclty informed by demographics, clinical evidence, economics, and policy
- Negotiating multilateral agreements among leading services, research institutes, and academic settings to enhance service delivery and foster opportunities for front-line staff members to learn and exchange best-practices
Innovating Under Austerity
- Using on-site and virtual training (2014-16) to establish evidence-based family assessments and treatments as stand-alone services and as core components of residential and day treatment services
- Marketing specialized clinical consultations and assessments, valued at $520K annually